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The latest reports from users having issues in Gainesville come from postal codes 32608, 32605, 32606, 32607 and 32609.
Cox Communications is an American company offering digital cable television, telecommunications and Home Automation services in the United States. Cox residential services include cable TV, DVR, On Demand, phone and high speed internet. It also provides voice, data and video services to businesses.
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In the last three months, how would you rate Cox?
2.02 out of 5 44,166 ratings
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Problems in the last 24 hours in Gainesville, Florida
The chart below shows the number of Cox reports we have received in the last 24 hours from users in Gainesville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Cox. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Cox users through our website.
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Internet (69%)
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Wi-fi (10%)
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Total Blackout (9%)
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TV (8%)
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E-mail (4%)
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Phone (1%)
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Live Outage Map Near Gainesville, Alachua County, Florida
The most recent Cox outage reports came from the following cities:Gainesville.
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City | Problem Type | Report Time |
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Gainesville | TV | |
Gainesville | TV | |
Gainesville | TV | |
Gainesville | Internet | |
Gainesville | Internet | |
Gainesville | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Cox Issues Reports Near Gainesville, Florida
Latest outage, problems and issue reports in Gainesville and nearby locations:
- Emilio M. Bruna (@BrunaLab) reported fromGainesville, Florida
Our @CoxComm internet went out AGAIN today, from 1-4 pm. @CoxHelp texts us that there’s an outage 20 minutes after the outage ends. It happens 1-2x per week, with 2 kids and 2 adults working from home. Gainesville: to what provider should I switch this weekend?
- Alt_McMasterDisaster 🌹@OGO5111 (@OGO51111) reported fromGainesville, Florida
The reason this is a big deal in the tiny town of Gainesville, FL is that @CoxComm is THE ONLY cable provider here, has a monopoly, and pretty much does WTF it wants because no competition! 🐊🐊🐊🐊🐊🐊@nathancrabbe @TheAlligator
- Richard Scholtz 🇺🇸 (@DrScholtz) reported fromGainesville, Florida
@CoxHelp how come you removed the outage repair time from the app when its clear your service is still out?
- Alt_McMasterDisaster @OGO5111 (@OGO51111) reported fromGainesville, Florida
@CoxComm My Gainesville, FL Household ordered Cable and Internet LAST MONTH and the order still shows as PENDING. This is ridiculous! Tried all last week to get this straightened out! When your reps call me they hang up because they can’t hear me! PLEASE RESOLVE! 🆘🦠
- Alt_McMasterDisaster 🌹@OGO5111 (@OGO51111) reported fromGainesville, Florida
@CoxComm is the slowest customer service on the internet. After verifying and explaining to tech she drops me with resolving and I’ve been waiting 30 mins to reconnect
- bw 🧠 (@penguinguy45) reported fromGainesville, Florida
@CoxComm u need to fix ur **** in Gainesville, there’s no excuse for constant outages throughout the day
- Amar Kelkar MD (@amarkelkar) reported fromGainesville, Florida
Another month, another long customer service conversation with @CoxComm and @CoxHelp ... even when you have a technician coming out to the house, they don’t show up, cancel the appointment, and reschedule you on a day when you’re working 🤬. It’s a tired refrain ...
- Robbie Westerman (@RobbieW1287) reported fromGainesville, Florida
Can y’all fix the internet at the crossing at Santa Fe... it’s been out for over 3 days now and everytime I call y’all are clueless of what’s going on and give me the same bs response everytime.. to be honest I don’t know how half of the support team still has a job. @CoxHelp
- Karl Morneau (@MorneauKarl) reported fromGainesville, Florida
@CoxHelp hello, are you having an outage in Gainesville, Florida?
- Deeeeeeeeeeeeeeeee (@DeeNatour) reported fromGainesville, Florida
@CoxHelp Ya the service sucks and it’s expensive as **** for NO REASON. If my internet worked then I’d feel better about paying 70 bucks a month for it but it doesn’t.
- John Freeman (@FreemanUFphoto) reported fromGainesville, Florida
@CoxHelp I hope this appt. really happens. It will be the 4th time to resolve the issue. 😡
- 🌙 Dianna Ott (@diannao) reported fromGainesville, Florida
@CoxComm I have been waiting since July 5 for service to be installed - need a bury drop because construction severed the existing line. Escalating this has not helped.
- John Freeman (@FreemanUFphoto) reported fromGainesville, Florida
@CoxHelp We called cox and they see no work order. We don’t expect anyone by 10am. We have asked for escalation help. 😡
- Steve Thompson (@evel_steve) reported fromGainesville, Florida
It is bad enough @CoxComm that your services are lousy, overpriced and unreliable but you also have even worse customer service agents. Erika H. who "helped" me was an utter waste of time and a smart-*** to boot! I cannot WAIT until your monopoly in Gainesville is ended.
- bw 🧠 (@penguinguy45) reported fromGainesville, Florida
@CoxHelp can u please just fix ur **** in Gainesville for real, the fact we have to deal with outages because you won’t upgrade your lines is horse ****
- 🦊Kiteera🦊 (@kiteerakai) reported fromGainesville, Florida
This is how the convo with support person #2 ended with @CoxHelp, through their app. When the conversation ended with the first one, I got the survey. Second round, I didn't see a survey. 🤔
- Amar Kelkar MD (@amarkelkar) reported fromGainesville, Florida
Needless to say, WiFi is down again from @CoxComm and this is BEFORE any potential hurricane damage. @googlefiber you’re welcome in Gainesville any time, especially to combat the local ISP monopoly.
- bw 🧠 (@penguinguy45) reported fromGainesville, Florida
cool cool @CoxComm Gainesville Florida having a constant outages for a week wanna tell me wtf is going
- Martin Smith (@martinb3) reported fromGainesville, Florida
@CoxHelp If I knew about the outage, I wouldn't need to subscribe for updates. Please fix! Notify us automatically, please.
- Alec Rodriguez (@AlecRod_13) reported fromGainesville, Florida
@CoxComm shut off my internet for absolutely no reason and won’t fix it until tomorrow... just great 😑
Cox Issues Reports
Latest outage, problems and issue reports in social media:
- Tom Gardiner (@Thogar) reported
@CoxHelp The app will show service is fine, I'll be told there are "no known issues in the area" (sound familiar?), then some time after I try to report the outage Cox will *finally* realize & admit there's a problem. It's been this way since Cox began service in Baton Rouge. Not good.
- Storm (@Stormvillle) reported
@CoxHelp Bs You raise my rates this month from 242to 287. Call your loyalty department they lowered it back to 254 so what am I paying another $12 for the service goes out all the time total rip off
- ⚛Atomic_West⚛ (@WestAtomic) reported
@CoxHelp So I called and asked if there was a outage in my area the service rep didn’t respond to that inquiry, OutageReport says there is, so I’d like to know if that’s a possibility for my interruption of service?
- Valerie Planchard (Sanchez) (@somelady10) reported
@CoxHelp I work from home and my internet is down at least once every couple weeks for several hours. It was supposed to to be restored at 1pm. Now 5pm! That's a days work!
- Lisa-STRONG is Beautiful❤️🐘🏈⚾️☕️🌎🌸 (@Lga911Kelly) reported
Thanks to Nichole @CoxHelp for all the help & courtesy to fix my internet problems.
- TerribleVidya (@TerribleVidya) reported
@coxhelp @coxcomm incredible! Another week we're my internet just does NOT work and cox's support flat out ignores any attempts to contact them . Worst company in the world
- Flippin’ Bricks (@TheWavyAgent) reported
For the 100th time since October, my entire community of over 200 residents has had service outages because @CoxComm can’t seem to do their job and keep a steady, reliable connection in my community. Please let @verizonfios service our community.
- Tom Gardiner (@Thogar) reported
Also, before you ask, no, I do not want to DM you with specifics. We've been down that pothole-ridden road several times already. I'm just waiting for @ATT to drop fiber here so I can drop @CoxComm like a flaming porcupine.
- Tom (@Tom) reported
@CoxHelp Another cox rep got it sorted much quicker, wish there was a way to send a tip for good service since the first one on the phone would do 20+ minute holds and argued with the in store rep.
- Kem Clawson (@KemClawson) reported
@CoxHelp no network since Monday AM. Got text from cox yesterday 6pm stating fixed. Not working. Chat sup said fix by 12pm last nite. Still not working. Help!
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